118 Highlights 7 Differences 10 Reactions 0 Likes

LegalZoom Business Formation vs ZenBusiness: 118 Highlights & 7 Differences — So, Which Business Formation Service Actually Works Better

Find out which service fits your business start-up needs best. From speed and support to real value, we put LegalZoom Business Formation vs ZenBusiness head-to-head. Here’s how their price range, corporation formation, automatic document saving & foreign qualification compare.

76 Points
LegalZoom Business Formation
80 Points
ZenBusiness
ZenBusiness
ZenBusiness
ZenBusiness
vs

Highlights 127

No extras. Just what matters.
76 Points
vs
80 Points

Why is LegalZoom Business Formation better than ZenBusiness ?

Scroll down for more facts

LegalZoom vs ZenBusiness: Comparing Two Leading Business Formation Services

When it comes to launching and managing your small business or startup, choosing an exemplary formation service is crucial. LegalZoom and ZenBusiness are two of the premier names in this sector, offering comprehensive company types such as LLCs, corporations, and sole proprietorships tailored to cater to diverse business structures. Both platforms serve domestic and international clients and focus heavily on industries like tech, finance, and healthcare. Their services include incorporation, consulting, custom branding, and ongoing support, establishing a robust foundation for entrepreneurs.

However, some key distinctions stand out. LegalZoom boasts over two decades of experience, a broader client base spanning startups to established enterprises, and a flexible pay-as-you-go payment option coupled with a 14-day trial period. ZenBusiness, with a solid 10-year track record, shines through higher customer satisfaction scores, a longer 30-day trial, and a streamlined subscription payment model. Both providers offer comparable service features, including extensive document management and software integrations, but their client experience and payment flexibility create different user dynamics.

LegalZoom: The Industry Pioneer Offering Flexibility and Experience

LegalZoom's longevity, operating for more than 20 years, underscores its expertise and reliability within the business formation sphere. This depth of experience benefits clients seeking a trusted partner with a robust market reputation, reinforced by prestigious certifications and industry awards. Their service covers comprehensive incorporation and legal compliance features. They provide extensive customization through branded packages, allowing businesses to tailor services to their needs.

One of LegalZoom's greatest strengths lies in its flexible payment system, supporting one-time, subscription, and pay-as-you-go models with multiple payment methods, including credit cards and PayPal. This financial flexibility appeals to entrepreneurs who want to avoid long-term commitments right away. Additionally, a 14-day trial and an explicit money-back guarantee provide added confidence for new customers.

Beyond formation, LegalZoom integrates seamlessly with a broad spectrum of tools, such as CRM platforms and digital signing. Their customer support is robust, offering multi-language assistance (English, Spanish, French) via phone, live chat, and email during business hours. LegalZoom's 8/10 customer satisfaction and strong client retention rate attest to its ability to maintain quality relationships in a competitive marketplace.

ZenBusiness: Modern Service With High Customer Satisfaction and Simple Pricing

Although younger with 10 years in the industry, ZenBusiness quickly established itself as a customer favorite, boasting a top-rated 9/10 satisfaction score and an impressive 30-day trial period, double LegalZoom's. It's a pure subscription payment model that implements budgeting for new businesses that prefer ongoing service plans without the complexity of multiple payment options.

ZenBusiness matches LegalZoom thoroughly in service scope: you get LLC formation, registered agent services, trademark filing, virtual office access, and an array of compliance and growth tools.

ZenBusiness also emphasizes user-friendly technology, offering easy navigation within its platform, extensive template libraries, and efficient automatic document saving. Their stellar customer support satisfaction, combined with real-time chat and onboarding assistance, creates a smooth customer journey with fast complaint resolution.

Moreover, ZenBusiness holds high ratings on TrustPilot and Google Reviews, showing strong social proof and positive sentiment. The company's ongoing investment in client loyalty programs and community forums makes it a nurturing ecosystem provider.

Quick Take

LegalZoom excels through its longstanding reputation, flexible payment models, and broad client reach, making it ideal for entrepreneurs who value experience and adaptable payment options. ZenBusiness appeals more to those who want a straightforward subscription plan combined with top-rated customer satisfaction and an extended trial period to explore features risk-free.

Bottom Line: Which Should You Pick?

Ultimately, both LegalZoom and ZenBusiness present formidable options for business formation services packed with essential features and excellent support. If you seek an industry veteran with flexible payment plans and a versatile package lineup, LegalZoom is the better choice. On the other hand, if you prefer higher satisfaction ratings, a longer trial window, and a hassle-free, subscription-based pricing setup, ZenBusiness offers compelling advantages.

Verdict

  • Winner: LegalZoom - For its extensive experience, broader client base, and flexible payment structures that suit various business needs.
  • Runner-up: ZenBusiness - Due to its excellent customer satisfaction, easy-to-understand subscription pricing, and longer trial period, which appeals to startups wanting to test the waters.

Comparisons 26

Two enter. One leaves your cart.

Related comparisons 26

Because one duel is never enough.

Comparisons & Facts 127

Side by side. The numbers. The features. No drama.

Trying to find the better online service? This business formation services guide lines up LegalZoom Business Formation vs ZenBusiness with real-world insight on price range, corporation formation, automatic document saving & foreign qualification and user experiences.

General Information 13

Years in Business

How long this company been in business?

45 LegalZoom Business Formation 1Votes 20+

28 ZenBusiness 0Votes 10

LegalZoom Business Formation
vs
ZenBusiness
Years in Business

LegalZoom has been in business for over 20 years, while ZenBusiness has 10 years of experience; LegalZoom's longer tenure might indicate a more established reputation.

Indicates how long the company has been in operation.

LegalZoom has been around way longer with over 20 years in business so they definitely have more experience.

See more

Service Areas

What service areas are available?

70 LegalZoom Business Formation 0Votes United States, International

73 ZenBusiness 0Votes United States, International

LegalZoom Business Formation
vs
ZenBusiness
Service Areas

Both LegalZoom and ZenBusiness serve clients in the United States and internationally, providing broad geographic reach for customers requiring business formation across multiple regions.

Indicates the geographical areas the service covers.

Service Type

What is the service types?

75 LegalZoom Business Formation 0Votes Formation, Consulting

88 ZenBusiness 0Votes Formation

LegalZoom Business Formation
vs
ZenBusiness
Service Type

LegalZoom offers business formation and consulting services, whereas ZenBusiness focuses mainly on formation, so LegalZoom provides a wider range of service options.

Specifies the type of service provided by the business formation provider.

Client Base

Who is the typical client?

18 LegalZoom Business Formation 0Votes Small Businesses,Startups,Entrepreneurs,Established Businesses

18 ZenBusiness 0Votes Small Businesses

LegalZoom Business Formation
vs
ZenBusiness
Client Base

LegalZoom targets a diverse client base including small businesses, startups, entrepreneurs, and established businesses, whereas ZenBusiness mainly serves small businesses, so LegalZoom serves a wider market.

Provides information on the types of clients served (e.g., small businesses, startups).

Licensing Information

What licenses this service assist with?

39 LegalZoom Business Formation 0Votes State, Federal, Local

42 ZenBusiness 0Votes State, Federal, Local

LegalZoom Business Formation
vs
ZenBusiness
Licensing Information

LegalZoom and ZenBusiness both handle licensing information at the state, federal, and local levels, simplifying compliance for businesses.

Lists the licensing requirements handled by the service.

Company Type

What company types are available for formation?

53 LegalZoom Business Formation 0Votes LLC, Corporation, Sole Proprietorship

56 ZenBusiness 0Votes LLC, Corporation, Sole Proprietorship

LegalZoom Business Formation
LegalZoom Business Formation

LegalZoom supports various business structures, including LLCs for liability protection, corporations for larger operations, and sole proprietorships for simpler business models.

Defines the company types that can be formed through the service.

Insurance Options

What insurance options are available?

55 LegalZoom Business Formation 0Votes General Liability, Workers' Comp

58 ZenBusiness 0Votes General Liability, Workers' Comp

LegalZoom Business Formation
vs
ZenBusiness
Insurance Options

Insurance options such as General Liability and Workers' Comp are offered by both companies, providing essential business protection services.

Lists insurance options provided for businesses.

Business Size

What is the business size served by the service?

25 LegalZoom Business Formation 0Votes Small

28 ZenBusiness 0Votes Small

LegalZoom Business Formation
vs
ZenBusiness
Business Size

The business size for clients targeted by both LegalZoom and ZenBusiness is classified as small, focusing on the needs of small enterprises.

Specifies the business sizes served by the provider.

Service Customization Options

Are there customization options available?

55 LegalZoom Business Formation 0Votes Custom Branding, Package Selection

58 ZenBusiness 0Votes Custom Branding, Package Selection

LegalZoom Business Formation
vs
ZenBusiness
Service Customization Options

Customization options such as custom branding and package selection are available from both LegalZoom and ZenBusiness, allowing clients to tailor services to their specific requirements.

Offers options for customizing the business formation services.

Business Ownership Options

What ownership options are available?

48 LegalZoom Business Formation 0Votes Sole Proprietorship, Partnership, Corporation

51 ZenBusiness 0Votes Sole Proprietorship, Partnership, Corporation

LegalZoom Business Formation
vs
ZenBusiness
Business Ownership Options

Both companies support business ownership options including sole proprietorship, partnership, and corporation, catering to a broad spectrum of business structures.

Lists the available ownership structures for businesses.

Industry Focus

What industries does the service focus on?

78 LegalZoom Business Formation 0Votes Tech, Finance, Healthcare

81 ZenBusiness 0Votes Tech, Finance, Healthcare

LegalZoom Business Formation
vs
ZenBusiness
Industry Focus

LegalZoom and ZenBusiness both focus on industries like Tech, Finance, and Healthcare, making them suitable for clients in these prominent sectors.

Describes the industries served by the business formation provider.

Professional Associations

What professional associations this service affiliated with?

55 LegalZoom Business Formation 0Votes ABA, NASE, BCA

58 ZenBusiness 0Votes ABA, NASE, BCA

LegalZoom Business Formation
vs
ZenBusiness
Professional Associations

Professional associations like ABA, NASE, and BCA are connected with both LegalZoom and ZenBusiness, enhancing their credibility through recognized affiliations.

Lists the professional organizations the service is affiliated with.

Pricing & Packages 18

Price Range

What is the price range the service?

95 LegalZoom Business Formation 1Votes $0-$500

98 ZenBusiness 0Votes $0-$500

LegalZoom Business Formation
vs
ZenBusiness
Price Range

Both LegalZoom and ZenBusiness offer price ranges from $0 to $500, keeping services affordable for entry-level clients despite some differences in service scope.

The price range for business formation services.

Price ranges are identical but I find LegalZoom's transparency and listed range $0-$500 easier to compare.

See more

Trial Period Duration

How long is free trial period duration?

14 days 0Votes
LegalZoom Business Formation
30 days 2Votes
ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Trial Period Duration

Trial periods differ, with LegalZoom offering a 14-day trial and ZenBusiness offering 30 days, providing potential users more time to evaluate ZenBusiness.

The length of the free trial period offered.

ZenBusiness wins for trial period duration since their 30 days give you a better opportunity to decide.

I like that ZenBusiness offers a longer 30 day trial period so you get more time to test out their service.

See more

Payment Methods Accepted

What payment methods are accepted?

65 LegalZoom Business Formation 0Votes Credit Card, PayPal, Bank Transfer

68 ZenBusiness 0Votes Credit Card, PayPal, Bank Transfer

LegalZoom Business Formation
vs
ZenBusiness
Payment Methods Accepted

Accepted payment methods such as credit card, PayPal, and bank transfer are universally supported by LegalZoom and ZenBusiness, facilitating convenient transactions.

Lists the available payment methods for services.

Discount Options

Are any discount options available?

61 LegalZoom Business Formation 0Votes 10%, 15%, 20%

64 ZenBusiness 0Votes 10%, 15%, 20%

LegalZoom Business Formation
vs
ZenBusiness
Discount Options

Discount options of 10%, 15%, and 20% are available from both LegalZoom and ZenBusiness, aiding cost savings for budget-conscious businesses.

Describes any discounts available for services or packages.

Additional Fees

Are there additional fees?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Additional Fees

Additional fees exist with both LegalZoom and ZenBusiness, so clients should review all potential charges before committing.

Specifies if there are any additional fees beyond the base cost.

Payment Models

What are the payment models?

58 LegalZoom Business Formation 1Votes One-time, Subscription, Pay-as-you-go

68 ZenBusiness 0Votes Subscription

LegalZoom Business Formation
vs
ZenBusiness
Payment Models

LegalZoom accepts various payment models including one-time, subscription, and pay-as-you-go, while ZenBusiness primarily uses subscription payments, impacting payment flexibility.

Describes the different payment models available.

I prefer LegalZoom since they support multiple payment models like one-time and pay-as-you-go which offers more flexibility.

See more

Subscription Tiers

What subscription tiers are available?

58 LegalZoom Business Formation 1Votes Basic, Premium, Business

61 ZenBusiness 0Votes Basic, Premium, Business

LegalZoom Business Formation
vs
ZenBusiness
Subscription Tiers

Subscription tiers include Basic, Premium, and Business levels for both companies, offering structured service options tailored to different business needs.

The subscription tiers for long-term use of the service.

I like that both offer a variety of subscription tiers but LegalZoom's includes a business tier that looks comprehensive.

See more

Minimum Contract Length

What is the minimum contract length?

12 months 0Votes
LegalZoom Business Formation
12 months 0Votes
ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Minimum Contract Length

Both companies have a minimum contract length of 12 months, ensuring committed service engagement for a standard period.

The minimum duration of the contract for services.

Tax Filing Fees

Are there additional tax filing fees?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Tax Filing Fees

Both LegalZoom and ZenBusiness charge tax filing fees, reflecting standard industry practices for these additional services.

Any additional fees for tax filing services.

Fees for Add-On Services

Are there additional fees for add-on services?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Fees for Add-On Services

Fees for add-on services apply to both LegalZoom and ZenBusiness, which prospective customers should consider when budgeting.

Any extra charges for optional add-on services.

Promotional Offers

Are there any promotional offers?

65 LegalZoom Business Formation 0Votes Limited Time, Early Bird, Bundle Discounts

68 ZenBusiness 0Votes Limited Time, Early Bird, Bundle Discounts

LegalZoom Business Formation
vs
ZenBusiness
Promotional Offers

Promotional offers like limited time, early bird, and bundle discounts are features of both LegalZoom and ZenBusiness, enhancing value through special deals.

Describes any promotional offers available.

Money-Back Guarantee

Is there a money-back guarantee?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Money-Back Guarantee

Money-back guarantees are offered by both, providing clients with a safety net if services do not meet expectations.

Indicates whether a money-back guarantee is offered.

Service Features 26

Document Filing

Does this service include document filing?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Document Filing

Document filing is supported by both, streamlining necessary legal paperwork submissions.

Confirms whether the provider handles document filing for business.

Document Storage

Is document storage available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Document Storage

Document storage solutions are provided by both companies, facilitating secure record-keeping.

Whether the service includes document storage for legal and business documents.

Digital Business Tools Access

Is access to digital business tools included?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

ZenBusiness
ZenBusiness

ZenBusiness provides access to a suite of digital business tools, such as invoicing and website-building tools, to help streamline operations.

Whether the service includes access to digital tools for business management.

Corporation Formation

Is corporation formation available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service assists in forming a corporation.

Foreign Qualification

Is foreign qualification available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Foreign Qualification

Foreign qualification services are offered by both LegalZoom and ZenBusiness, enabling businesses to operate legally in states beyond their original registration.

Whether the service assists with foreign qualification for doing business in other states or countries.

Registered Agent Services

Is registered agent service available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Registered Agent Services

Registered agent services are a feature of both providers, ensuring reliable legal document receipt.

Whether the service provides a registered agent for business purposes.

Business Licensing

Does this service help with business licensing?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Business Licensing

Both LegalZoom and ZenBusiness provide business licensing services, assisting in obtaining necessary permits for legal operation.

Indicates if the service helps with business licensing.

Incorporation Services

Are incorporation services offered?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Incorporation Services

Incorporation services are included with both, simplifying the process of legally forming a corporation.

Indicates if the service helps with incorporating a business.

LLC Operating Agreement

Is an LLC operating agreement offered?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
LLC Operating Agreement

LLC operating agreements are prepared by both LegalZoom and ZenBusiness, facilitating organizational clarity for LLCs.

Whether the service prepares the operating agreement for an LLC.

Operating Agreement Preparation

Is operating agreement preparation available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Operating Agreement Preparation

Operating agreement preparation is offered by both, ensuring proper legal documentation for business operations.

Whether the service prepares the operating agreement for the business.

S-Corp Election Filing

Is S-Corp election filing available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
S-Corp Election Filing

S-Corp election filing is available through both companies, assisting clients in choosing tax-efficient corporate structures.

Whether the service files for S-Corp election with the IRS.

Franchise Tax Filing

Is franchise tax filing offered?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Franchise Tax Filing

Franchise tax filing services are included with both, supporting regulatory compliance on tax matters.

Whether the service helps with filing franchise taxes.

Document Management 7

Automatic Document Saving

Do documents save automatically?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service automatically saves documents during editing.

Document Versioning

Does the service include document versioning?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service includes version control for documents.

Document Sharing Options

Can I share documents with others?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service provides options for sharing documents.

PDF Export

Can I export documents as PDFs?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Indicates if the service allows exporting documents to PDF format.

Filing History Log

Does the service maintain a filing history log?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service includes a log of document filing history.

Template Library

Is a template library available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service provides a library of business document templates.

Bulk Document Processing

Can I process multiple documents at once?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service allows processing multiple documents at once.

Integrations & Connectivity 9

Accounting Software Integrations

Are accounting software integrations available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service integrates with accounting software for financial management.

Document Signing Integrations

Are document signing integrations available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Document Signing Integrations

Document signing integrations are part of both, simplifying the approval workflow.

Whether the service integrates with document signing platforms for legal agreements.

Tax Software Integrations

Are tax software integrations available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Tax Software Integrations

Tax software integrations are available with both, assisting seamless tax filing processes.

Whether the service integrates with tax software for efficient filing and reporting.

Payment Processor Integrations

Are payment processor integrations available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Payment Processor Integrations

Payment processor integrations are supported by both, enabling efficient transaction handling.

Whether the service integrates with payment processors for online transactions.

CRM Integrations

Are CRM integrations available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
CRM Integrations

CRM integrations are provided by both companies, improving client relationship management.

Whether the service connects with customer relationship management (CRM) systems.

Calendar Integrations

Can I integrate with calendar tools?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Calendar Integrations

Calendar integrations feature in both services, helping users manage important deadlines and appointments.

Whether the service connects with calendar tools for scheduling and reminders.

Email Platform Integrations

Are email platform integrations available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Email Platform Integrations

Email platform integrations are offered by both, facilitating communication management.

Whether the service integrates with email platforms for communication.

Cloud Storage Integrations

Are cloud storage integrations available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service integrates with cloud storage solutions for document management.

Banking Integrations

Can I integrate with my bank?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
vs
ZenBusiness
Banking Integrations

Banking integrations are provided by both LegalZoom and ZenBusiness, streamlining financial operations.

Whether the service integrates with banking systems for financial transactions.

Customer Support & Assistance 14

Phone Support

Is phone support available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether customers can reach support via phone.

Knowledge Base

Is there a knowledge base available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether a knowledge base is available to assist customers with self-service.

Customer Support Satisfaction Rate

What is the customer support satisfaction rate?

95 LegalZoom Business Formation 0Votes High

98 ZenBusiness 0Votes High

ZenBusiness
ZenBusiness

ZenBusiness is known for its excellent customer support, consistently earning high satisfaction rates from users.

Measures the satisfaction of customers with the support services provided.

Contact Method

What contact methods are available for support?

55 LegalZoom Business Formation 0Votes Phone, Email, Live Chat

58 ZenBusiness 1Votes Phone, Email, Live Chat

Describes the communication channels available for customer support.

Both offer phone, email and live chat support but I feel ZenBusiness has better support coverage overall.

See more

Support Hours

What are the support hours?

25 LegalZoom Business Formation 0Votes Business Hours

28 ZenBusiness 0Votes Business Hours

The operational hours when customer support is available.

Support Languages

What languages is support available in?

83 LegalZoom Business Formation 0Votes English, Spanish, French

86 ZenBusiness 0Votes English, Spanish, French

The languages in which support is provided.

Live Chat Support

Is live chat support available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether live chat support is available for real-time customer assistance.

Email Support

Is email support available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Indicates if email support is available for customer inquiries.

Self-Help Resources

Are self-help resources available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service offers self-help resources like guides or FAQs.

Community Forums

Are community forums available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service has an online community forum for discussions and support.

Priority Support

Is priority support available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether priority support options are available for urgent issues.

Onboarding Assistance

Is onboarding assistance available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service provides onboarding support for new customers.

User Reviews & Reputation 18

Client Retention Rate

What is the client retention rate?

70 LegalZoom Business Formation 0Votes 8/10

98 ZenBusiness 1Votes 9/10

ZenBusiness
ZenBusiness

ZenBusiness enjoys a high client retention rate, with many customers returning to use its services as their businesses grow.

Indicates the rate at which clients remain with the service over time.

Client retention is better at ZenBusiness with a 9 out of 10 compared to LegalZoom's 8 which shows they keep customers happier.

See more

Professional Endorsements

Is this service supported by professionals?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
LegalZoom Business Formation

LegalZoom is endorsed by professionals in the legal and business sectors for its easy-to-use services and reliable legal support.

Whether the service is endorsed by industry professionals or experts.

Response to Feedback

Is response to feedback provided?

45 LegalZoom Business Formation 0Votes Timely

48 ZenBusiness 0Votes Timely

Describes how quickly and effectively the company responds to customer feedback.

Review Transparency

Are customer reviews transparent?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the company is transparent in sharing customer reviews.

Site Rating

What is the site rating?

95 LegalZoom Business Formation 0Votes High

98 ZenBusiness 0Votes High

Overall rating of the website's quality based on user feedback.

BBB Accreditation

Is BBB accreditation available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Indicates whether the service is accredited by the Better Business Bureau (BBB).

Social Media Sentiment

What is the sentiment on social media towards this service?

95 LegalZoom Business Formation 0Votes Positive

98 ZenBusiness 0Votes Positive

LegalZoom Business Formation
LegalZoom Business Formation

LegalZoom's presence on social media is generally positive, with satisfied customers sharing their experiences and trust in the service.

ZenBusiness
ZenBusiness

Social media sentiment surrounding ZenBusiness is overwhelmingly positive, with customers sharing their satisfaction with the platform and its services.

Describes the overall sentiment of social media posts regarding the service.

Influencer Endorsements

Is there any support from influencers for this service?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
LegalZoom Business Formation

LegalZoom has earned endorsements from business influencers and experts, further bolstering its reputation in the legal tech industry.

ZenBusiness
ZenBusiness

ZenBusiness has received endorsements from influencers, helping build trust among new users.

Whether the service has been endorsed by influencers in the industry.

Customer Satisfaction Rate

What is the level of customer satisfaction?

70 LegalZoom Business Formation 0Votes 8/10

98 ZenBusiness 1Votes 9/10

LegalZoom Business Formation
LegalZoom Business Formation

Based on reviews and surveys, customers generally rate LegalZoom's services highly, but there's always room for improvement, especially for specific legal areas.

Indicates the satisfaction rate of customers with the service.

ZenBusiness scores a bit better on customer satisfaction with a 9 out of 10 rating which feels more reassuring.

See more

TrustPilot Rating

What is the TrustPilot rating?

95 LegalZoom Business Formation 0Votes High

98 ZenBusiness 0Votes High

ZenBusiness
ZenBusiness

ZenBusiness boasts a high rating of 4.8 out of 5 stars on TrustPilot, reflecting positive customer experiences.

The rating based on customer reviews on TrustPilot.

Google Reviews

What are the Google reviews?

95 LegalZoom Business Formation 0Votes High

98 ZenBusiness 0Votes High

ZenBusiness
ZenBusiness

ZenBusiness maintains a high rating on Google Reviews, with customers praising its user-friendly platform and customer service.

The rating based on customer reviews on Google.

Customer Loyalty Programs

Are customer loyalty programs available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

LegalZoom Business Formation
LegalZoom Business Formation

LegalZoom has loyalty programs offering discounts or perks for repeat customers, helping businesses maintain legal services at a lower cost.

Whether the company offers loyalty programs to retain customers.

Additional Services & Upgrades 22

Payroll Setup

Is payroll setup available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service includes payroll setup for employees.

Business Consultation

Is business consultation available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether business consultation is available to guide entrepreneurs.

Business Growth Strategies

Are business growth strategies available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether business growth strategies are offered to aid expansion.

Tax Filing

Is tax filing available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service provides tax filing for the business.

Accounting Services

Are accounting services available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service includes accounting services.

Human Resources Services

Are human resources services available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether human resources services are included for employee management.

Business Advisory Services

Are business advisory services available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether advisory services are available to guide strategic decisions.

Business Mentoring

Is business mentoring available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether business mentoring is offered to provide guidance and expertise.

Business Development Assistance

Is business development assistance available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service offers assistance in developing the business.

Financial Planning Services

Are financial planning services available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service includes financial planning services for businesses.

Marketing & Branding Services

Are marketing & branding services available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service includes marketing and branding support.

Trademark Registration

Is trademark registration available?

Yes 0Votes LegalZoom Business Formation

Yes 0Votes ZenBusiness

Whether the service includes trademark registration for protection.

Surveys

Because hot takes deserve votes.

Service Quality

How would you rate the quality of the services provided by this business formation service?

Excellent quality — Highly professional, timely, and thorough services
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Very good quality — Professional and efficient, with minor issues
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Average quality — Standard service with no significant advantages or drawbacks
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Below average quality — Some issues with professionalism or efficiency
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Poor quality — Unprofessional, inefficient, or incomplete service
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Customer Support

How would you rate the customer support experience with this business formation service?

Outstanding support — Available 24/7 with fast responses and clear solutions
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Great support — Available most hours with quick responses and good guidance
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Good support — Available during business hours with satisfactory responses
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Poor support — Difficult to get in touch with, slow response time
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Terrible support — No help when needed, slow or unresponsive
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Usability of Online Tools

How user-friendly are the online tools and platforms offered by this business formation service?

Extremely user-friendly — Easy to navigate with clear instructions and a smooth experience
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Very user-friendly — Mostly intuitive with minor challenges
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Average usability — Somewhat easy, but a few areas are confusing or unclear
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Poor usability — Difficult to navigate, requires extra effort to understand
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Extremely confusing — Very hard to use and poorly designed
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Design Appeal

How appealing is the design and layout of the tools and resources provided by this business formation service?

Extremely appealing — Clean, modern design that is easy to use
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Very appealing — Attractive design but could be improved in a few areas
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Average appeal — Design is functional but lacks visual appeal or polish
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Below average appeal — Design is cluttered and difficult to navigate
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Unappealing — Outdated, unattractive design that hinders usability
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Pricing

How would you rate the pricing for this business formation service?

Great value for money — High-quality services at an affordable price
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Pretty good price — Reasonable cost for the services provided
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Fair deal — Average pricing with some consideration needed for value
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Kinda pricey — Higher than expected, but still acceptable
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Crazy expensive — Way too costly for what is offered
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Speed of Service Delivery

How would you rate the speed at which your business was successfully formed using this service?

Very fast — Business was set up in under 2 days
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Fast — Business was set up in 2 to 5 days
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Average speed — Business was set up in 5 to 10 days
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Slow — Business was set up in 10 to 15 days
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Very slow — Business took over 15 days to be set up
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Additional Services

How would you rate the additional services offered by this business formation service?

Exceptional services — Comprehensive, valuable additional services that greatly enhanced the experience
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Very good services — Offered helpful additional services that were of great value
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Good services — Some useful additional services, but not crucial to the process
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Below average services — Additional services were available, but not very helpful
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Poor services — Additional services were either unavailable or of no use
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Customer Experience

How would you describe your overall experience with this business formation service?

Outstanding experience — Seamless, highly satisfying experience from start to finish
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Very good experience — Positive experience with minimal issues
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Average experience — Neutral, with a few challenges or inefficiencies
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Below average experience — Several issues that made the process less enjoyable
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Terrible experience — Highly disappointing and frustrating experience
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Flexibility of Service Plans

How flexible are the service plans and offerings of this business formation service?

Extremely flexible — Multiple plan options tailored to different needs and budgets
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Very flexible — A few good plan options, with some flexibility in choosing what you need
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Moderately flexible — Some plan options, but limited flexibility
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Not very flexible — Plans were restrictive and didn’t offer much choice
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Extremely rigid — Only one plan option with no flexibility or customization
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Transparency of Fees

How transparent were the fees and charges associated with this business formation service?

Completely transparent — All fees were clearly explained upfront with no hidden costs
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Very transparent — Most fees were clear, with only a few details to clarify
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Moderately transparent — Some fees were unclear or unexpected
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Not very transparent — Hidden charges or unclear explanations of fees
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness
Not transparent at all — Fees were not disclosed or were misleading
0Votes
LegalZoom Business Formation
0Votes
ZenBusiness

Guides 2

Articles 1

Start Using LegalZoom

Start Using LegalZoom

legalzoom.com
legalzoom.com

Articles 1

ZenBusiness Setup & User Guide

ZenBusiness Setup & User Guide

zenbusiness.com
zenbusiness.com

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